Cancellation Policy

Last updated: April 2026

We understand plans change. Our cancellation policy is designed to be fair and straightforward.

Standard Reservations

Cancellations made 48 hours or more before your check-in date receive a full refund. Cancellations within 48 hours of check-in are charged one night's room rate. No-shows are charged the full stay amount.

Prepaid & Promotional Rates

Reservations made at discounted or prepaid rates may have different cancellation terms. These terms are displayed at the time of booking and confirmed in your reservation email.

Group & Event Bookings

Group reservations of 5 or more rooms and event bookings follow a separate cancellation schedule outlined in your group agreement. Please contact our events team for details.

Early Departure

Guests who check out before their scheduled departure date may be subject to an early departure fee equal to one night's room rate.

Force Majeure

In the event of natural disasters, government-mandated travel restrictions, or other circumstances beyond your control, we will work with you to reschedule or provide a full refund.

How to Cancel

You can cancel your reservation by calling us at (561) 555-0500, emailing [email protected], or through the confirmation link in your booking email.